They were fed up before the match even dropped. It has little to do with gameplay and more related to the absence of updates. The FIFA community clamored for modifications to FUT and within the last couple of years EA has made changes. Gameplay wise it is nevertheless a shitshow however, the upgrades to Madden 21 coins content are created. The FUT reddit community is much bigger compared to the size of their MUT community. FIFA is catering to most which has desired to see FUT improvements while Madden keeps investing in MUT if their community is much more interested in Franchise.
Personally, I think it's way better than before iterations, all the entitled drooling children who can not play without fully automated defence and nanoblitzes are simply getting temper tantrums and screeching autisticly. Last year any baboon could acquire against you if they spent enoough money and spent 5min watching one youtube video, this season nope, not likely to happen.
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